HR Professionals as Internal Coaches(3 success criteria) - Part 2

The HR professional is in a very advantageous position to play an integral role in the development of talent and successors in the organization.

Trust

“My coachee tends to be defensive about her shortcomings.” “How opencan I be with the HR coach? Will what I say go back to management?”

Trust is less of an issue where external coaching is concerned. A typical executive coaching contract would clearly spell out ethical considerations like confidentiality and what gets reported back to management. Internal coaching tends to be less formal. Coupled with the internal coach being “one of us”, skepticism, not surprisingly, rules the roost.

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